Donor Policy

Our Commitment to Our Donors

Donor Privacy

San Francisco Zen Center does not sell, share or trade its donors' names or personal information with any other entity, nor send mailings to donors on behalf of other organizations.

To the extent any donations are processed through a third-party service provider, donors’ information will only be used for purposes necessary to process the donation.

Donor information is maintained in a secure database, and only authorized personnel have access to this information and only for appropriate business purposes. Every person - personnel or volunteer - who comes in contact with donor information signs a confidentiality agreement.

If at any time a donor chooses not to receive communications from the organization, they may contact development@sfzc.org to have their communication preferences updated.

Charitable Donation Refunds

For donations made online, refunds may be available for 30 days after a donation is processed in case a donation was made in error or there was an error in the amount charged. Refunds will be made to via the payment processor used and to the credit card used to make the original donation. 

For donations made any other way, please contact the Development Director at development@sfzc.org or to learn whether refunds are available.